Recursos

Winchester School Of Arts
ELISAVA Escola Superior de Disseny
Bachelor in Design (Top Up)

AIGA. An Ethnography Primer. http://www.aiga.org/content.cfm/ethnography-primer

BROWN, T. (2009) Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation. New York: HarperBusiness

BUXTON, B. (2007). Sketching User Experiences: Getting the Design Right and the Right Design. San Francisco: Morgan Kaufmann

CHRISTENSEN, C.; ANTHONY, S. D.; BERSTELL, G.; NITTERHOUSE, D. (2007). “Finding the Right Job For Your Product”. MIT Sloan Management Review, Spring 2007 vol. 48 n. 3, p. 2-11

COURAGE, C.; BAXTER, K. (2005). Understanding Your Users: A Practical Guide to User Requirements Methods, Tools, and Techniques. San Francisco: Morgan Kaufmann.

DILLER, S.; SHEDROFF, N.; RHEA, D. (2008). Making Meaning: How Successful Businesses Deliver Meaningful Customer Experiences. Indianapolis: New Riders.

HOLTZBLATT, K. (2004). Rapid Contextual Design: A How-to Guide to Key Techniques for User-Centered Design. San Francisco: Morgan Kaufmann

Ideo. Human Centered Design Toolkit. http://www.ideo.com/work/item/human-centered-design-toolkit/

MERHOLZ, P.; WILKENS, T.; SCHAUER, B.; VERBA. D. (2008). Course To Change: Creating Great Products & Services for an Uncertain World. Sebastopol: O’Reilly Media.

SURI, J. F. (2008). “Informing Our Intuition Design Research for Radical Innovation”. Rotman Magazine Winter 2008, p. 52-56. http://www.rotman.utoronto.ca/pdf/winter2008.pdf

YOUNG, I (2008). Mental Models: Aligning Design Strategy with Human Behavior. New York: Rosenfeld Media.

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